How to deploy your first AI agent with high ROI with Salesforce

The practical guide to identify your first Agentforce use case and deploy it in a few weeks. Without falling into the traps that cause 95% of projects to fail.

Written by Galadrim, certified Salesforce partner.
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What you will find in this guide

An actionable method, based on our Agentforce deployments.

Identify your use case

Depending on your maturity, your stack and available data, where to focus effort for a quick ROI.

Frame with 4 key questions

The method that avoids 80% of problems in production: trigger, action, objective, KPIs.

Avoid the 6 classic mistakes

The decisions to make before and during deployment, where 80% of success is determined.
67%success rate with a specialised partner versus 33% in-house
95%of AI projects fail before production
2,5×outperformance for AI-first companies

Our use cases Agentforce

Ready-to-use AI agents, deployed in a few weeks.
Service Agent

Service Agent

Automate the processing of customer requests. The agent responds 24/7, escalates complex cases and enriches your CRM with each interaction.
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Qualification Leads

Qualification Leads

Prioritise the right leads automatically. The agent analyses, scores and qualifies your prospects in real time so your sales reps can focus first on high-potential opportunities.
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Sales Coach

Sales Coach

Improve your sales reps' performance. The agent simulates negotiations, evaluates pitches and provides personalised feedback in real time.
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Bespoke Agent

Bespoke Agent

Every business has its own challenges. Personal Shopper, Merchandiser, order management, internal automation... We design the agent that meets your challenges.
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Our founders

  • Jean Ashton Co-founder and CEO

    Jean worked at IBM. He graduated from École polytechnique and EPFL. He chose the name Galadrim in reference to a people from Tolkien's universe: artisans who embody the art of building with care, elegance, and durability, in harmony with their environment.

  • Arnaud Albalat Co-founder and CTO

    Arnaud worked at Facebook and Microsoft. He graduated from École polytechnique, where he was top of his class, and ENS. Today, he drives Galadrim's strategy for development, innovation, and the adoption of new technologies.

The Founders

Our Achievements

Development of a product sheet generator based on a multimodal model (Vision + LLM). 300,000 descriptions generated per year, productivity x5
Intelligent voice chatbot allowing control of the Leev mobile application with voice commands, for example to book a hotel room or open a door.
Deployment AI agents for classification and automatic response for processing incoming emails. Tens of thousands of requests processed each month, with integrated human validation
Professional application dedicated to the automatic generation of technical product titles for a catalogue of several hundreds of thousands of references
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Let's bring your project to life together

We work with all types of clients, across all sectors. Whether you're an entrepreneur or managing a large organisation, a tailored team will meet your needs.

Over 800 companies have trusted us to create their web, mobile, and AI products

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