[Insurance]

The tech and AI partner
for insurance industry players

Galadrim designs bespoke solutions for insurance industry players, from the digitalisation of your customer journeys to the automation of your processes through AI
+40 projects delivered for insurance industry players
130 engineers senior, from Polytechnique, Centrale or ENS
Strong expertise in your business challenges: automation, profitability, regulation
Chat with an expertSee our projects
+40 insurers, brokers, mutuals, and loss adjustment firms entrust us with their Tech and AI projects
[Challenges in your sector]

Your tech, data, and product challenges

Operational transformation through Generative AI

Operational transformation through Generative AI

The administrative burden in the insurance sector is no longer inevitable, as your operations can be massively automated: AI becomes a true co-pilot for analysing documents, processing claims files, entering data into your software, or responding to your clients.
Digitalisation of underwriting and claims

Digitalisation of underwriting and claims

Your underwriting and claims journeys are distributed among brokers, policyholders, and insurers, which multiplies breaks and data entry errors. A centralised tool streamlines these exchanges and reduces management time.
Data utilisation and risk prediction

Data utilisation and risk prediction

Your data informs your pricing and fraud detection, but if scattered and under-utilised, it remains lost potential. Structured and reliable, it becomes a real lever for decision-making and competitiveness.
Data compliance and security

Data compliance and security

Sensitive by nature, insurance data commits you to your policyholders and the regulator, right from its hosting and processing. Auditable and secure solutions from the design stage integrate GDPR and your sectoral requirements.
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AI automates insurance administration.
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We deploy it at scale in a few months.
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Your managers retain control and rediscover their core business.
[Projects]

Solutions designed for your policyholders and your teams

We experience daily the challenges of processing client requests, AI-powered document analysis, online underwriting, or exchanges with your partners. Discover how we translate these into concrete solutions for insurance industry players.
INSURANCE BROKERAGEOdealim

Processing tens of thousands of customer requests using AI agents

A major player in insurance brokerage, Odealim receives tens of thousands of client requests by email each month, which are difficult to process at scale while preserving service quality. Galadrim designed a system of AI agents that classifies requests, searches for useful information in contracts and files, and generates response proposals. Each response is validated by the business teams via a dedicated interface, with humans retaining control over sensitive subjects.
200daily users
50 000+responses processed per month
+150 %productivity
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MEDICAL EXPERTISEBEM Riviera

Automate file analysis
of medical expertise

BEM Riviera, a medical expertise firm, manually analysed work incapacity and health insurance files. This was a long and costly process, taking up to six hours per file, across hundreds of pages, sometimes scanned or handwritten. Galadrim designed an AI solution that extracts, classifies, and synthesises these files, powered by an open-source model hosted on a sovereign infrastructure in Switzerland. Medical data, being sensitive by nature, remains on this infrastructure, and each summary is still validated by an expert.
−92 %of processing time
6 hreduced to 30 min per file
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UNDERWRITING AGENCYDune Assurances

Bringing together brokers, policyholders, and insurers
on a single platform

As an independent underwriting agency, Dune Assurances designs solutions for its partner brokers and relied on a legacy tool that it wanted to evolve. Galadrim redeveloped this centralised platform, accessible to brokers, policyholders, and insurers. The same platform combines underwriting, claims management, and the monitoring of premiums and commissions.
-40%of claims processing time
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LIFE AND PROTECTION INSURANCECNP Assurances

Digitise the continuous improvement approach
of work through AI

Committed to a continuous improvement approach to quality of life at work, CNP Assurances sought to better utilise the irritants reported by its employees, which were previously scattered across several thousand actions. Galadrim developed a platform that centralises workshops, links each irritant to already initiated actions, and provides a view by team, business line, and theme.
100 %well-being at work initiatives gathered
5000+referenced and managed actions
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They talk about us
[Our team]

A team that advises you before building

Benjamin Drighès
Benjamin Drighès CTO Data & AI
Leads Galadrim's AI projects in insurance, including the AI agent system deployed at Odealim.
Coline Dorange
Coline Dorange Product Manager
Has supported brokers and expertise firms (LTY, BEM Riviera) in digitising their processes and tools.
Félix Monnier
Félix Monnier AI Team Lead and Solutions Architect
A former actuarial analyst in insurance, he now leads a team of AI engineers.
Horace Belot
Horace Belot Data Engineer
He designed an automated processing pipeline for sensitive medical files, up to 5,000 pages, based on open-source AI models hosted locally to ensure data confidentiality.
Axel Soll
Axel Soll Lead Developer
He leads the development of insurance business platforms, including one for a collective insurance broker serving 400 companies and 40,000 beneficiaries.

Let's bring your project to life together

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[FAQ]

Some frequently asked questions from our clients

Security is integrated by design. We work with sector-specific hosting, controlled access, and data that remains under your control, and each solution is designed to be auditable.
In France or within the European Union, with a host agreed upon together according to the sensitivity of your data and your regulatory constraints. When your data falls under medical secrecy or a sovereignty requirement, we deploy open-source models on a dedicated infrastructure rather than calling an external API.
Our AI solutions prepare and propose; your business teams validate each response via a dedicated interface. We define with you the cases that require systematic validation and those that follow a streamlined process, and each proposal cites the relevant file documents it relies on.
Yes. Your existing tools remain the data source, and the solution connects to them. The scope of exchanges is agreed upon with your teams from the initial workshops.
The total duration of a complete application design and development project is variable, but generally between 2 and 5 months. We deliver in short iterations: a first usable version in a few weeks, followed by regular deployments.
Yes. You own the source code of your application. We also guarantee reversibility: your teams or a third party can take over the solution at any time, and we support the transfer of skills.
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Let's bring your project to life together

We work with all types of clients, across all sectors. Whether you're an entrepreneur or managing a large organisation, a tailored team will meet your needs.

Over 800 companies have trusted us to create their web, mobile, and AI products

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