Our approach to support you

Thanks to on-site immersion and an analysis of usage data from Supembout's order management platform, we identified an unsuspected bottleneck: the time spent prioritising manual orders. This allowed us to design a V2 that increased daily dispatched orders by 25%.

For one of the project's most critical aspects, managing a vast relational contact database, we designed an interactive prototype in just a few hours. This enabled us to iterate collaboratively until we found the most suitable solution. Concurrently, the Tech Lead directly contacted the technical teams for the APIs to be integrated, ensuring the solution's technical feasibility.

For the IGA Servicing subsidiary, which manages 40,000 car claims annually with a team of 25 claims handlers, the objective was to automate the currently manual processing of claims files, from receiving the broker's email to preparing management actions. We conducted process audits at IGA with a Tech Lead and a Consultant, then performed PoCs to validate our technical solutions, specifically to ensure that OCR worked on degraded reports. Finally, we proposed an agentic pipeline for automation, continuously controllable and evaluable.

For 9 years, we have been the brand's outsourced IT department: we decide with them which tools to build and when, at each stage of their growth. We have thus built their ERP, their point-of-sale software (100+ stores) and then their B2B site. These are the building blocks that accompanied their growth from €8M to €80M.

Taking over a 20+ year old codebase, at the heart of a sector leader's business, without interrupting its activity: this is what we delivered for Directskills, with a team of up to 2 Lead Developers and 6 Developers, integrated into the client's technical teams.

A group of pharmacies involves several professions in one: the patient, the pharmacist, the laboratory, the network head. In 8 years, we have equipped each: patient mobile application, accounting follow-up for dispensaries, laboratory ordering platform, social media management... In total, about fifteen applications, each requiring an understanding of a different profession. Over the period, the group grew from 300 to 1,000 pharmacies.