[Tech and AI Partner]

The features that truly matter, for your users and your business

Galadrim methodically identifies your users' real needs and translates them into clear Product priorities, aligned with your business objectives.
A product that adapts to your users, not the other way around
Pragmatic prioritisation to maximise your impact/cost ratio
30 Product Managers from the best schools, 800+ products successful
Three Galadrimmers gathered around a laptop
From first version to mature product: they entrust us with the framing of their product
Two people with their backs to the camera in front of a laptop, hands on the keyboard
You commit a development budget based on decisions made in meetings, from internal opinions and what competitors are doing. The discrepancy with what truly mattered appears upon commissioning, when the budget has already been spent.
Vincent DefrenetLead Product Manager
[Our method]

Our method for achieving product success

  • SCOPING
    Step 01

    Goal Formalisation

    We define the product vision and success KPIs based on your strategic objectives, to align teams and guide future product decisions.
  • PERSONAS
    Step 02

    Persona Definition

    We map out the different user typologies, to ensure the product brings value to each of them.
  • FIELD
    Step 03

    User Research

    We conduct interviews, surveys, and tests with a panel of users, in order to precisely understand their needs, behaviours, and obstacles.
  • DATA
    Step 04

    Data Analysis

    When available, we leverage your usage data to validate hypotheses about your users' real behaviours.
  • AUDIT
    Step 05

    UX/UI Audit & benchmark

    Our UX/UI experts analyse your product within its competitive environment to align it with market standards and uncover your differentiation opportunities.
  • PRIORITISATION
    Step 06

    Roadmap Prioritisation

    We prioritise identified problems based on their impact on users and the effort required to solve them, in order to maximise your ROI.
01/06
[Our team]

Product experts who advise you before building

Vincent Defrenet
Vincent Defrenet Head of Product Management
A former innovation consultant, he draws on his Product Discovery experience at Ubisoft and Haikus to support SMEs and large groups in the conception of their products, notably the Fédération Française de Tir or Bpifrance.
Coline Dorange
Coline Dorange Senior Product Manager
She frames the user research and product strategy from user hypotheses to design priorities, and for example led the Discovery phases for our clients Technisem, Fibus, and Zimmermann Immobilier.
Eva-Garance Tison
Eva-Garance Tison Senior AI Product Manager
A former McKinsey consultant, she designs products and oversees their deployment until adoption for clients such as Effy, the Fédération Française d'Athlétisme, or ProvenRun.
Clément Dourlens
Clément Dourlens Senior Product Designer
He conducts interviews and usability tests, and translates insights into testable user journeys and mock-ups. For example, he worked with the French shooting federation on redesigning its business tool.
Manon Le Toquin
Manon Le Toquin Senior Product Designer
She facilitates co-design workshops with business teams and transforms selected hypotheses into prototypes that are put into users' hands, for Hermès, Christian Louboutin Beauté, or Supembouts.

Let's bring your project to life together

Contact Us
[Projects]

They framed their product with us

FINTECHDix pourcent

Validate a consumer application concept before committing to development

Dix pourcent wanted to establish itself in a consumer market by redistributing 10% of purchases made with its partner brands, with the exact content of the first version still to be determined. Galadrim led an intensive Discovery phase, then the complete design of the mock-ups, before developing the application. The scope of V1 was settled before the first line of code.
100 000users in 8 months
25partner brands
Dix pourcent Logo
SPORTS FEDERATIONFrench Shooting Federation

Map out field needs before redeveloping a competition software

The Fédération Française de Tir manages 250,000 licensees across 12 disciplines, using competition software that has reached its end-of-life. Galadrim recommended an in-depth design phase, which mapped out the needs of administrators, clubs, and shooters, then produced several hundred mock-ups before the initial development.
16 000COMPETITIONS PER YEAR
200+FEATURES
250 000LICENSEES
French Shooting Federation Logo
ROAD TRANSPORTGroupe Delisle

Frame a group's digital transformation with its field teams

Groupe Delisle, a leading French road transport player, was undertaking its digital transformation for teams composed mainly of drivers, who work without a fixed workstation. A study conducted in parallel with the framing phase defined the scope of the intranet and ERP, and identified artificial intelligence functions that were worth the investment.
1 500equipped employees
6digitised support functions
200 M€in turnover
Groupe Delisle Logo
AUDIOPROSTHETICSSupembouts

Define the scope of a business software V2 based on real usage

Supembouts manufactures custom ear moulds, ordered by audioprosthetists and then processed internally until dispatch. Galadrim spent several days on their premises to prepare the second version of their business software, interviewing the teams and observing them at work. Manual order prioritisation emerged as the main bottleneck to productivity, and the dashboard addressing it was prototyped with users before entering development.
+25 %orders dispatched per day
3business areas covered
Supembouts Logo
REAL ESTATEZimmermann Immobilier

Choose a migration strategy based on a technical and functional audit

Zimmermann Immobilier manages 13,000 units, both residential and commercial premises, from six agencies in French-speaking Switzerland, using in-house software that supports its entire operations. Galadrim audited this tool from a technical and functional perspective, screen by screen with the managers, to map out usage and identify pain points. Several migration scenarios were costed before the management decided on a progressive modernisation, business module by business module.
5business modules mapped and prioritised
+13 000properties managed
20 yearswith the same business software
Zimmermann Immobilier Logo
INSURANCE BROKERAGELTY

Continuously prioritise enhancements for an insurance platform in production

LTY is a Swiss broker based in Sion, with around fifteen employees who manage contracts for 12,000 individuals and businesses. Galadrim audited its platform, then took over its development, with continuous Discovery that combines usage analysis and monitoring of competing solutions to propose future enhancements. An advisor manages their business and billing from a back-office connected to Swiss insurers via the Ecohub standard.
+135 %productivity per broker
−90 %onboarding time
1 600clients tracked per advisor
LTY Logo
They talk about us
[Why Galadrim?]

Why does your product reach a milestone after Galadrim Discovery?

A true user focus

We start from your users' real needs, not our assumptions. Interviews, tests, field observations: the product adapts to them, not the other way around.

Profiles that speak business

Our teams, from leading business and engineering schools, deliver an actionable roadmap, not theoretical recommendations.

The experience of hundreds of products

We capitalise on our experience to distinguish true value drivers from false good ideas, and prioritise accordingly.

A modest investment for a major impact

Through a short and affordable assignment, you secure the majority of your future development expenditure.
[FAQ]

Some frequently asked questions from our clients

From one week to arbitrate an existing roadmap to a few weeks to frame a product from a blank slate. The format is chosen with you during the initial discussion, according to the decision you need to make.
A product vision and its success metrics, personas and journeys, documented needs and pain points, and a sequenced roadmap with its specifications. Deliverables directly usable by a development team, ours or another.
Your intuitions are often right. Framing confirms those that are, corrects the others, and above all helps you prioritise.
No. We work both on a product in service, supported by your usage data, and on a project still in its initial conceptual stage.
You choose. Our teams design and develop straight away if you wish, and this is the most common scenario. Otherwise, the deliverables are designed to be taken over by your teams or another provider.
They belong to you. The assignment of rights for all deliverables is contractual from the outset.
Each mission is sized according to your scope and the chosen format. Describe your context to us, we will get back to you within 24 hours with an initial assessment.
[Contact us]

Let's bring your project to life together

We work with all types of clients, across all sectors. Whether you're an entrepreneur or managing a large organisation, a tailored team will meet your needs.

Over 800 companies have trusted us to create their web, mobile, and AI products

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