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SaaS

SaaS (Software as a Service) is a software distribution model in which the application is hosted by a vendor and accessible on demand via the internet, most often by subscription.
The user does not have to install or maintain the software: they simply log in from their browser. Updates, security, and infrastructure are entirely managed by the vendor.

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SaaS in Practice

Why develop a product as SaaS

  • Recurring revenue model and predictable (MRR / ARR) - much more valued than a one-off licence sale.
  • Continuous product evolution for all clients simultaneously, with no migration project.
  • Rapid Onboarding - no client-side installation, immediate access from the browser.

Technical Building Blocks of a SaaS Platform

  • Multi-tenant Architecture - strict data isolation between clients.
  • Authentication - SSO (Google, Microsoft), role and permission management.
  • Recurring Billing - Stripe, Chargebee, Lemon Squeezy as required.
  • Observability - logs, metrics, alerting to detect incidents before clients do.
  • CI/CD Pipeline for continuous delivery without service interruption.

Caveats

  • The data security is more critical than for client-installed software - any leak can affect all clients at once.
  • The infrastructure cost evolves with the number of users and data: plan for optimisation from the design stage.
  • The compliance (GDPR, SOC 2, ISO 27001, HDS for healthcare) becomes essential depending on the target market and clients.

How Galadrim can support you

We support SaaS publishers from the first version to several million users. View our offer SaaS application development.

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