The need
- Sport Arena 360 was opening a multi-sport complex in the Grand Est region, bringing together padel, badminton, and 5-a-side football. In this model, profitability hinges on the pitch occupancy rate: every unbooked slot is permanently lost. However, taking bookings by phone limits reservations to opening hours and ties up a reduced team with administrative tasks. The club needed a constantly available booking channel and unified management of its activities.
Galadrim's solution
- Galadrim designed and developed a comprehensive platform, accessible via web and mobile. Players can check real-time availability, book their pitch, and pay online. They can also purchase session packages or subscribe to a membership, to generate recurring revenue for the club. On the operations side, a back-office connected to the till software centralises bookings and payments in one place, and allows teams to manage their slots, prices, and customer base themselves.