Mercialys
AI Transformation to automate business processes for a major player in commercial real estate
180internal users
4 AI agentsOperational solutions delivered over 6 months
The need
- Mercialys, a listed real estate investment company (SIIC) specialising in shopping centres (48 sites, 776,500 m², 1,927 leases), wanted to structure its Artificial Intelligence strategy to automate its time-consuming business processes.
- Objective: to identify high ROI AI opportunities, deploy operational intelligent agents, and implement secure and sustainable AI governance to free up high value-added time.
Galadrim's solution
- Galadrim structured comprehensive strategic support including an AI architect, a dedicated Account Manager, and a monthly steering committee to prioritise the AI roadmap and track KPIs.
- Progressive development of 4 AI agents over 6 months: automatic contract analysis (14 sprints), internal Mercialys chatbot (20 sprints), investment memo generation (12 sprints) and automated competitive intelligence (12 sprints).
