The data controller for personal data collected on the galadrim.fr website and during our training courses is:

SAS GALADRIM
Simplified joint-stock company with a capital of 1 420,32 €
Registered with the Paris Trade and Companies Register (RCS) under number 817 451 313
Registered office: 3 rue des Acacias, 75017 Paris, France
Email: contact@galadrim.fr

As part of the use of the galadrim.fr website and our training courses, we may collect the following categories of data:

Identification data: surname, first name, email address, telephone number, company name.

Data related to training courses: role of participants, responses to the pre-training positioning questionnaire, attendance at sessions (register sheets), results of learning evaluations and responses to satisfaction questionnaires.

Information relating to disability status: only if you choose to disclose them to us, in order to adapt the training. They are consulted solely by our disability contact and are used only to organise these adaptations.

Connection data: IP address, connection logs, browser type, operating system, via the use of cookies and our audience analysis tool.

This data is collected when you fill in our contact form, when you browse our website or when your company enrols you in one of our training courses.

The collection and processing of your personal data have the following purposes:

Managing contact requests: to respond to your questions and requests sent via the contact form.

Organisation and follow-up of training courses: to prepare sessions, summon participants, monitor their attendance, assess their learning and review with you after the training.

Compliance with our obligations as a training organisation: to issue end-of-training certificates, prepare funding applications with funders and respond to administrative controls and quality audits.

The processing of complaints: to respond to your complaints and improve our training courses.

Site analysis and improvement: to measure our website's audience, understand how our services are used and improve the user experience through anonymised statistics.

Site security: to ensure the security of our website and prevent potential fraud.

The data collected is intended for GALADRIM's internal services for the proper execution of the purposes described above.

As part of a training course, some data is also transmitted to the company that enrolled the participants (attendance sheets, end-of-training certificates), to the training funders, such as your OPCO, and to the certifying body during quality audits.

They may also be shared with third-party providers, acting as sub-processors, for the following needs:

Website hosting: The data is hosted by Amazon Web Services (AWS) on servers located in the European Union (Paris, France).

Audience analysis: We use Google Analytics. In this context, navigation data may be transferred outside the European Union. Google guarantees adherence to recognised data protection frameworks. For more information, we invite you to consult Google's privacy policy.

GALADRIM is committed to not selling, renting, or transferring your personal data to third parties for marketing purposes without your explicit consent.

We retain your personal data for a period not exceeding that necessary for the purposes for which it is processed. The retention periods we apply are as follows:

For data transmitted via the contact form: a period of three (3) years from the last contact with you.

For data related to training courses: the duration of the training, then the period during which the administration and funders can monitor our training activities.

For audience measurement data (cookies): a maximum period of thirteen (13) months.

At the end of these periods, the data is either deleted or anonymised.

The galadrim.fr website uses cookies to improve your browsing experience and measure its audience.

A cookie is a small text file placed on your device (computer, tablet, mobile) during your visit. Its purpose is to collect information related to your browsing.

Technical cookies: They are essential for the proper functioning of the site.

Audience measurement cookies (Google Analytics): They allow us to collect information on site traffic in order to improve its performance.

Third-party cookies: Certain third-party services (for example, embedded videos or fonts) may place cookies.

During your first visit, an information banner allows you to accept or refuse the placement of these cookies. You can change your choices at any time by configuring your internet browser.

In accordance with current regulations, you have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure (or "right to be forgotten")
Right to object
Right to restriction of processing
Right to data portability

To exercise any of these rights, you can contact us by email at the following address: contact@galadrim.fr, by providing proof of your identity.

If, after contacting us, you believe that your rights are not being respected, you can lodge a complaint with the competent supervisory authority, the CNIL (Commission Nationale de l'Informatique et des Libertés).

GALADRIM implements all appropriate technical and organisational measures to ensure the security of your personal data, particularly through the use of a secure connection protocol (HTTPS), to prevent them from being distorted, damaged, or accessed by unauthorised third parties.

We reserve the right to modify this privacy policy at any time. In the event of a substantial modification, we will inform you through a notice on our site or by email.